PROFESSIONAL | SECURE | TRUSTED
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1. Contact Remote PC Help via chat, email, or phone.
2. Wait for a live-Remote PC Help Technician to respond with instructions.
Please note: Our Remote PC Help Technicians are here to assist you with clear, step-by-step guidance. You can trust that our team prioritizes your security; we will never ask for your financial details or passwords. Your peace of mind is our top priority as we work to resolve your technical issues efficiently.
3. Technicians can provide support by:
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One-time Remote Connection
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Splashtop Secure & Trusted Remote Access Software- SOS​
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Remote- Share Screen
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Microsoft Teams
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Facetime
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Google Meet
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Documentation:
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Email instructions with documentation
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HOW IT WORKS
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Personal Devices:
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Cloud & Remote Access
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Data Recovery & Transfers
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Virus & Malware Removal
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Printer/Scanner Support
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VPN setup
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Cybersecurity Best Practices
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Home/Education Support:
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Google Apps for Education
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Parental Controls & Online Safety
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Security Camera Configuration and Installation​​​
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Smart Home Device Support
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Network Support
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Starlink
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Mediacom
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WI-FI Evaluations​
CONSUMERS
SMALL BUSINESSES
Technical
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Asset Management
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Antivirus and malware protection
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Hardware & Software Support
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Helpdesk support for employees
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PC/server maintenance and updates
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Implement collaboration tools (Zoom, Microsoft Teams, Google Meet)
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VPN setup for secure remote access
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Network Troubleshooting
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Align IT infrastructure with business goals
Design​
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Website design and maintnenance
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Logo creation/redesign
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IT Strategy and Consulting
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Assess and recommend secure technology solutions.
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Planning IT budgets, procurement, and vendor negotiations.
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Align IT infrastructure with business goals
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Workstation Deployment Support
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Software Deployments
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Asset Management Support
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Website Maintenanace
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Extra Help Desk Coverage